Refund & Returns Policy
Last updated: 2025
At Print Explore, all our products are made-to-order and customized based on customer requirements. Please read this policy carefully before placing an order.
No Refund Policy
We do not offer refunds under any circumstances.
Once an order is placed and payment is completed, it cannot be cancelled, refunded, or reversed. This applies to all products, including custom-printed, personalized, and corporate orders.
No Returns Policy
We do not accept returns or exchanges.
Since our products are custom-made and printed as per the customer’s specifications, returns are not possible once the order has been processed or delivered.
No Cash on Delivery (COD)
Print Explore does not support Cash on Delivery (COD).
All orders must be prepaid using the available online payment methods at the time of checkout.
Order Confirmation & Responsibility
Customers are requested to carefully review:
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Product details
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Size, color, and specifications
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Design files, text, and spelling
before placing an order. Print Explore is not responsible for errors made by the customer during order submission.
Damaged or Defective Products
In the rare event of receiving a damaged or defective product, customers must:
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Record an open box delivery video clearly showing the issue
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Notify us within 24 hours of delivery
Without proper proof, claims will not be accepted. Replacement or resolution will be at the sole discretion of Print Explore.
Contact Us
If you have any questions regarding this policy, please contact us:
Print Explore
📧 Email: info@printexplore.com